Privacy Policy
Introduction
At QuoStar Solutions Limited (“QuoStar,” “we,” “our,” or “us”), we are committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
Information we collect
We may collect and process the following personal information:
- Contact Information: Your name, email address, phone number, and other details you provide when contacting us or submitting forms on our website.
- Technical Data: This includes your IP address, browser type and version, time zone settings, and location, as well as information gathered via cookies or similar technologies (see our Cookies Policy for more details).
- Usage Data: Information on how you use our website, including pages visited and interactions with content.
How we use your information
We use your personal information to:
- Respond to your enquiries and provide our services.
- Improve our website, products, and services.
- Send you relevant updates, marketing communications, or event invitations, with your consent.
- Comply with legal obligations and enforce our terms and conditions.
We will not sell your personal data to third parties. However, we may share it with trusted third parties who assist us in delivering our services, or as required by law.
Data security
We take the security of your data very seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. These measures include secure servers, data encryption, and restricted access to your personal data within our organisation.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal or reporting obligations. Once your data is no longer needed, we will securely dispose of it in line with regulatory requirements.
Your rights
Under data protection law, you have rights regarding your personal data, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Erasure: You can ask us to delete your personal data where there is no legal reason to retain it.
- Objection: You have the right to object to our processing of your personal data when we rely on legitimate interests.
- Data Portability: You can request to receive your data in a structured, commonly used format.
To exercise any of these rights, please contact us at [email protected].
Cookies
We use cookies and similar technologies to enhance your browsing experience and collect information about how visitors use our website. You can manage your cookie preferences through your browser settings. For more information, please review our Cookies Policy.
Changes to this privacy policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or technology. We will post any updates on this page, and we encourage you to review this Policy regularly.
Contact us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
QuoStar Solutions Limited
Twin Sails House
34-40 West Quay Road
Poole, Dorset BH15 1JF
United Kingdom
Email: [email protected]